Complaints And Investigations

Complaints Made Easy

Complaints: how to make your life easier

Investigating Skills

Transforming Complaints with Mediation

20-10-2010: London.

Certificate in Health and Social Care Complaints Management

13-10-2010: London.

17-11-2010: London.

Persuasive Writing

26-11-2010: London.

20-05-2011: London.

Do you experience complaints that drag? A process where people become entrenched? The complaint is responded to, but not really resolved? Are you looking for a dynamic change in the way that complaints are handled?