Name: Summer Morgan
Qualifications:
- BA (Hons) Business Studies and Sociology
Professional Membership:
- Chartered Institute of Personnel & Development - CIPD
Professional Experience:
- Career began working in human resources in the acute hospital sector.
- Employee relations developed into Customer Care for a large Local Authority, managing complaints for adult social services and informing policy development.
- Senior Management experience includes Complaints Manager and Strategy & Performance Officer.
- Overall a wealth of skills including … conflict resolution, investigations, employee relations and change management.
Training Portfolio
- Complaints and Investigation
- Equality & Diversity
- Management Development
- Team Building
- Customer Care
- Conflict Resolution