Root Cause Analysis is a retrospective learning tool for organisation to develop safe and effective services. With increasing use of root cause analysis, this course helps you to gain a understanding of the tool and it’s application. This one day course is particularly beneficial for anyone who is involved in managing risk or complaints handling. By the end of the course participants will:
• Understand what Root Cause Analysis is
• Have looked at various models of root cause analysis
• Practiced using root cause analysis
• Reflect on the use of root cause analysis in your organisation.
Availability: In house only
If you’re interested in Root Cause Analysis for yourself or a colleague, please contact us