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Root Cause Analysis
With increasing use of root cause analysis, this course helps you to gain an understanding of the tool and it’s application.
This one-day course is particularly beneficial for anyone who is involved in managing risk or complaints handling.
Root Cause Analysis is a retrospective learning tool for organisation to develop safe and effective services.
By the end of the course participants will:
• Understand what Root Cause Analysis is
• Have looked at various models of root cause analysis
• Practiced using root cause analysis
• Reflect on the use of root cause analysis in your organisation.
