Name: Paulette Bushay
Qualifications:
- BA (Hons) History & Politics
- BSc (Hons) Business Studies
- Qualified Coach and External verifier
Professional Membership:
- Chartered Institute of Personnel & Development
- Institute of Directors
Professional Experience:
- HR Learning & Organisational Development professional with over 20 years.
- Has worked as Head of L &OD for local government and NHS.
- Over ten years’ experience as a Customer Care Manager (Complaints, Mediation, Team building and facilitation, Whistleblowing, Investors in People, User Consultation, Training and Customer- focused change management) in The Royal Borough Kensington and Chelsea.
- Developed the first Patient Assistant Liaison training which was rolled out in the Eastern NHS London. Developed a Coaching and Mentoring programme for Great Ormond Street Children’s Hospital.
- Senior Management experience in Change Management, Management Development, Strategy, Performance Management, Customer Care and Coaching within large and complex organisations.
- Has worked as consultant for Pepsi, MOD and many other companies in the Middle East.
- Over 7 years experience working with for AXA, London Underground, Evershard Solicitors and Business Link.
Training Portfolio
- Leadership Development
- Management Development
- Organisational Development
- Coaching and facilitation
- Team Development
- Change Management