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The Power of Influence
This course is for those who want to become more effective in gaining the commitment of others, without having to resort to using their position or authority.
By learning a range of influencing techniques coupled with effective communication practices, participants will build on their experience and become significantly more persuasive.
Participants will learn how to be more effective in motivating a range of different stakeholders. This will impact on interviewing skills, presentations and participation in business meetings.
The course content includes:
- Assessing personal communication style
- Building and maintaining rapport and empathy
- Developing active and constructive listening skills
- Selecting appropriate strategies for influence
- Gaining commitment without using authority
- Overcoming resistance from others tactfully
- Networking to achieve desired outcomes
- Dealing effectively with poor communicators
Our Training Portfolio
- Bespoke
- Communication Skills
- Complaints Management
- Conflict Resolution
- Customer Experience
- Enterprise and Employability
- Equalities and Diversity
- Health and Safety
- Leadership Development
- Organisational Development
- Risk Management
- Social Care and Health
- Social Media
- Team Building
- Young People and Families
